MaayaSupport

Troubleshooting

Fix missing permissions

Find whether a role, Event assignment, override, package, or recent verification is blocking an action.

Check the visible explanation

Read the message near the disabled or missing action. Maaya distinguishes read-only access, package restrictions, missing Event assignments, and required verification.

For direct Event collaborators

Ask an Owner or Co-Owner to review your Event role. Viewers cannot edit. Editors cannot control restricted ownership, billing, package, or archive actions.

For Maaya Pro members

Ask an Organization Owner or Admin to review:

  1. Organization role.
  2. Reusable operational role.
  3. Event assignment.
  4. Event-specific override.
  5. Event package.

An override can narrow access. A role cannot unlock a capability that the Event package does not include.

For sensitive actions

Complete recent passkey verification when Maaya asks for it.

Control Event permissionsUse reusable roles and narrower Event overrides without granting hidden access.Understand Event rolesCompare Owner, Co-Owner, Editor, and Viewer access in one Event.

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Do not include personal details, payment information, passwords, private Event details, or secret keys.

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